SHIPPING
We ship our online orders with various shipping couriers. Orders to Europe and Australia may incur additional shipping charges and you will be contacted before the order ships.
Please be advised that Tapestry Equine Products is not responsible for any duties or taxes assessed by Customs. Any adjustments or increases resulting from tariffs, or from the date and time the shipment crosses the border are beyond our control. The receiver is responsible for these charges. We will not accept returns based on these charges.
RETURNS
Our Tapestry Girths come with a 30 day money back guarantee so you can try them first and return if not suitable in Canada only. Unfortunately, due to the current tariff situation we will not be accepting returns for any reason from the US.
The product can be used, but should be returned in a saleable second hand condition.
If the product is damaged, unusable or unsellable then the guarantee is invalid, and you will only be entitled to 50% refund of your original purchase price (unless the product is faulty in which case 100% would be refunded)
The shipping costs are not refunded as the service has been provided by a third party.
The best advice we can give you to prevent ordering the wrong girth - MEASURE your current girth from end of buckle to end of buckle and order that size. In the case of the dressage/monoflap/cinches, make sure that the buckles will be at least 3-4" above the point of the elbow when the girth is tightened.
We have sold thousands of girths world wide. We are confident that the Tapestry Comfort Girths will be a game changer for your horse!
CONTACT US
You can contact us at 1.416.892.3725 or linda@tapestryequineproducts.com
Tapestry Equine Products
68B Norma Cres.
Guelph, Ont.
N1E 0K6